Preorder Policy

Preorder Terms & Conditions

By placing a preorder with Capable by Design, you agree to the following terms:

Preorders allow you to secure an item before it arrives in our shop.

We place a wholesale order based on the preorders received, meaning items will not be restocked immediately.

Full payment is required at checkout to confirm your preorder.

Preorders are final sale and cannot be canceled once the order window closes.

Estimated shipping dates will be provided on each preorder listing. Delays can happen due to supplier timelines, but we will keep you updated.

Orders ship via USPS with tracking once they arrive in our hands.

Since preorders are based on demand, we cannot offer refunds or exchanges unless the item arrives damaged.

If an item arrives with an issue, please contact us within 7 days for assistance.

Updates will be shared via email and in our VIP Facebook Group.

If you have any questions, feel free to reach out via customerservice@capablebydesign.com.

Thank you for choosing to preorder with us! Your support allows us to bring in curated items just for you.